Our Policies

Payment Policy
We accept credit and debit cards bearing the logo from Visa, MasterCard, Discover and American Express. We also accept postal money orders denominated in US $. Western Union, US Dollars and pure silver are an alternative option. Contact us for details.

Privacy Policy
We regard your privacy as of utmost importance. We do not disclose or share any information about you to any third party, except to complete your requests. We will release specific information about your account only to comply with valid lawful processes such as a lawful search warrants, subpoenas or court order from lawful, de jure authorities, or in special cases such as a physical threat to you or others. If you'd like to comment on or have questions about our privacy policy, or if you have a concern or policy violation you wish to report, please contact us.

Return Policy
If, within 30 days, you are not completely satisfied with our offerings, we will gladly replace it or issue a refund for the cost of the item in question. If multiple quantities of the product being returned were obtained, only one open package will be accepted for refund. All other quantities will need to be returned unopened and unused to be eligible for a refund. We are sorry, but we cannot refund postal charges unless the return is the result of our error, like wrong or defective product. If your order qualified for free posting, the postal cost that we incurred will be deducted from the refund. Please contact us prior to returning the product and include a copy of the receipt with your return.

Posting Policy
SPECIAL OFFER! - Free posting on orders over $60 to usA destinations and on orders over $500 to international destinations. Free posting applies to first class shipping only.

Most credit and debit card orders are posted within two business days. Mail or Fax orders are posted once payment is received. All orders are posted via US Post Office, unless the customer requests a different carrier and the difference in the charge, if any, is prepaid to us by the customer. Any order placed on Saturday, Sunday or a US national holiday will be processed the next business day.

Lost or Damaged Packages
We are not responsible should your package get damaged in the post or not reach its final destination. Occasionally, packages get lost or damaged. We offer First Class and Priority postal options. First Class is not insured. Priority is automatically insured by the Post Office for up to $50 for packages sent to any of the united states of America. Additional insurance is available at the very bottom of our product offerings.. Insurance is not required, however, if you obtain it, you would have recourse for damaged items or lost packages. Insurance does not cover postal costs. In the event that your package qualifies for free posting, our postal costs would be deducted from any refund.

International Posting
Packages destined for international destinations are not automatically insured, regardless of postal method chosen. We suggest that you obtain postal insurance to allow for replacement/refund of damaged items or lost packages. Postal insurance options are available at the very bottom of our product offerings. Insurance does not cover items withheld by customs.

Countries for which postal insurance is strongly suggested
We do post worldwide, however, due to issues experienced with customs, lost and returned packages, we strongly suggest that packages destined to the following countries be posted with insurance. The fate of any uninsured packages posted to any of these countries will be strictly the responsibility of the recipient.

  • Argentina
  • China
  • Germany
  • Jamaica
  • Kuwait
  • Portugal
  • South Africa
  • Saudi Arabia
  • United Arab Emirates

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